Supply Chain Management: Its Applications for Service Industry

by Ferdoush Saleheen, Mahadi Hasan Miraz, Md. Mamun Habib, Zurina Hanafi



This paper represents theory and evolution of Supply Chain Management (SCM) as well as highlights chronological prospective of SCM in terms of time frame in different areas of manufacturing and service industries. SCM has been widely researched in numerous application domains during the last decade. Despite the popularity of SCM research and applications, considerable confusion remains as to its meaning. There are several attempts made by researchers and practitioners to appropriately define SCM, particularly for the service industries. Amidst fierce competition in all industries, SCM has gradually been embraced as a proven managerial approach to achieving sustainable profits and growth. Finally, this study demonstrates Educational Supply Chain Management, as the application of SCM in the service industry, which would unlock other applications of SCM in different arenas, including service idustries. Integrated Tertiary Educational Supply Chain Management (ITESCM) model would be verified through Structural Equation Modeling (SEM) Techniques that would be described in this paper.

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