GrabBook

Book Delivery Service

What is GrabBook?

GrabBook (Book delivery service) is available to all Razakian via 

  • Courier service to your doorstep or
  • Self pick-up/return by the entrance of Unirazak

Please fill in the request form . Do include your library membership details, bibliographic details of the book you are requesting as well as the delivery address. 

You will need to indicate your agreement to the terms and conditions of the service before submitting your request.

Loan Privileges

You can request for a book delivery service for any number of books up to your available loan limit.

Delivery Time

Books will be delivered Mondays to Fridays. The service will not be available on Saturdays, Sundays and public holidays. Requests received and processing will be taken around 3 working days before delivered to your doorstep.

You will receive a follow-up telephone call/email/Whatsapp from the Library to inform you of the status of your request and to find out whether we should proceed with delivery arrangements.

You will also be given the tracking number of your parcel.

Delivery Charges

You only need to pay the prevailing courier charges set by the courier service provider. The Library will not be charging any processing fees.

Delivery charges range between RM 9 ( ≤1kg) to RM 30 ( ≤ 4kg) depending on parcel weight, type of courier service (same day delivery or next day delivery) and delivery distance.

Please ensure that someone will be at the address to receive the delivery of your parcel. The courier may impose a surcharge etc according to their Terms and Conditions. You might also be billed for unsuccessful deliveries.

Fines & Liabilities

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Fines

Users of the book delivery service are bound by the library rules and regulations as stated and fines will be imposed on overdue loans.

Liabilities

Users of the book delivery service may also need to bear the costs incurred for the following:

  • User cancels book delivery service request after confirmation.
  • Unsuccessful delivery as the user was not at the address stated in the request.
  • User lost the book(s) after a successful delivery.

You are responsible for checking that the book(s) you receive is in good condition and for informing the courier of any damage at the time of delivery. You may reject the parcel only on the grounds of poor physical condition or damage, otherwise, you will still need to accept the book(s) and pay for delivery.

Returning of Borrowed Items

You may return the borrowed book(s) Bookdrop by the entrance of Unirazak. Alternatively, you may make your own arrangements with a courier service at your own cost for the safe return of the book(s) to the Library and address to :

University Library

Universiti Tun Abdul Razak

Lot 195A jalan Tun Razak

50400 Kuala Lumpur

Phone No : 03-27307282

Enquiries

For clarification, please send your questions to kmc@unirazak.edu.my or contact no: 03-27307282