Abstract

This research study will focus in detail on the factors that affecting in Improving quality in production and focusing on O&G Manufacturing Company – Cameron Malaysia Sdn Bhd. The aim of this study is to find the real root causes that affecting the quality improvement in production for Cameron Malaysia based on all the non-conformance issues from previous years and find effective ways to reduce or eliminate to improve the production line performance.

Various technique and tools to be used to investigate and solve the problem. By using the data analysis and observing the actual process that already implemented and ongoing in Cameron Malaysia, it hopes to show what’s went wrong and what the problem with current improvement process which currently inefficiently to solve the problem.

This research will focus more deeper to see the hidden issues might untapped before that causing the nonconformance issue still high in 2021 even though the improvement process already implemented from the non-conformance problem-solving process and actions was taken. The earlier judgement, when the overall process involves with humans, it required continuous follow-up, regular assessment to be conducted, support with the guidance, do the observation, and intervention and the most important the continuous improvement cannot be stopped at certain period or level.

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