How Social Innovation ‘Came To Be’: Tracing The Evolution Of A Contested Concept
Social innovation is a contested concept with multiple meanings that have implications beyond academia. It is not a...
UR JOURNALS & PUBLICATIONS
Identifying Service Quality Dimensions By Understanding Consumer Preferences In TheMalaysian Grocery Retail Sector
Increasing competition in the grocery retail sector in Malaysia has moved many retailers regardless of size, to find...
Malaysian Airlines : Getting Of Strategically
The discussion centers around the different facets of the external environment of Malaysia Airline specifically...
Service Quality Dimensions : A Study On Various Sizes Of Grocery Retailers – A Conceptual Paper
The slow growth of grocery products in Malaysia since the Asian financial crisis and the influx of multinational and...
Influence Of Relationship Quality On Hotel Guests’ Loyalty : A Case Study Of A Malaysian Budget Hotel
Building up loyalty through relationship marketing as in the case for a budget hotel has been found to be a long term...
Parents’ Perceived Service Quality, Satisfaction And Trust Of A Childcare Centre : Implication On Loyalty
The aim of this study is to investigate the impact of parent’s perceived service quality on satisfaction and trust. It...
A Study on the Application of Factor Analysis and the Distributional Properties of Financial Ratios of Malaysian Companies
This paper investigates the use of factor analysis on financial ratios as well as examines their distributional...
The effects of the audit committee and internal audit attributes on internal audit quality and audit fees
The first and second objectives of the study are to examine the effects of internal audit and audit committee...
Corporate Social Responsibility 2015 proceedings
The Industrial Revolution in Great Britain saw the dramatic rise in production, generation of wealth for a new...
The Effect of Internal Audit Function Quality and Internal Audit Contribution to External Audit on Audit Fees
Corporate governance mandates and listing rules identify internal audit functions (IAF) as a central internal control...
Managing Cytotoxic Drugs
Alcohol abuse affects many people directly or indirectly all over the world. Alcoholism often causes major damage and...
Service Quality Toward Patient Satisfaction The Moderating Role Of Time And Efforts In Public Hospitals In Tripoli, Libya
The purpose of this paper is to investigate the informativeness of asset turnover (ATO) and profit margin (PM) of the...
