Abstract

The main purpose of this study was to examine the relationship between leadership style and role stress. The study also wanted to identify an important relationship between leadership style and role stress. The sample for this study consisted of 92 employees at the Cyberjaya Operations Network Centre of Telekom Malaysia.

Data was collected through questionnaires. Use quantitative methods to analyze the data. Data in this study were analyzed using SPSS software version 24. To analyze the collected data, several analyses have been performed, such as analysis frequency, reliability analysis, descriptive analysis, correlation analysis (Pearson Correlation), regression analysis, and T-test. Pearson correlation analysis shows that transactional leadership styles are positively correlated with role stress, while transformational leadership styles are not vice versa.

The results showed that transactional leadership style played a role in influencing employee role stress in Cyberjaya, Malaysia Telecom Operations Network Centre (TM), Selangor.

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