The Private Health Sector In Malaysia : An Assessment Of Government Regulation.
The thesis assesses the degree to which the Malaysian government exerts influence over the activities of private...
UR JOURNALS & PUBLICATIONS
Case Study : Transmile Group Berhad
Transmile Group Berhad (Transmile), an investment holding company involved in the provision of air freight, aircraft...
Private Health Insurance In Malaysia : Policy Options For A Public-Private
Private health insurance has become important in the funding of healthcare in Malaysia. However, there have been...
The Implications Of Legislative Controls On Private Hospitals In Malaysia
The emergence of proprietary private hospitals in the 1980s has led to a rise in cost of health care services,...
Development Economics Through The Decades: A Critical Look At 30 Years Of The World Development Report / Education And Work: The World Of Work
East and Southeast Asian think tanks are often described as small, new, multi-issue organisations that avoid offending...
Link between brand personality and brand loyalty in sportswear brand among Malaysian consumer
Brand personality plays a critical role in customer loyalty, and also has profound effects on a company’s brand...
Understanding the Individual Values of Working and NonWorking Wives in Malaysia
Changes in the socio-cultural environment such as the emergence of dual career for women are seen to be an influence...
The Influence of Emotional Labour Strategies on Customer Satisfaction and Word of Mouth Recommendations in Group Tours
Service employees are required to create and maintain a positive emotional disposition during a service encounter to...
Measuring Customers’ Perceived Service Quality in Hotel Industry
This research attempts to study customer’s perceived service quality in the hotel industry. This paper aims to...
Sustainable Organizational Capability : Areflection On The Main Building Blocks
In this article, we examine the critical leadership practices that herald the capacity of public agencies to...
Pakistan-Malaysia Relationsin Higher Education
KMC > Journal / PublicationPakistan-Malaysia Relationsin Higher EducationProceedings of One – Day International...
Differences between service quality and customer satisfaction: Implications from tourism industry
Researchers in marketing field attempt to differentiate between service quality definition and customer satisfaction...
