Relationship Between Records Management and Job Performance in Government Linked Companies in Malaysia

by Ahmad Faidzal Bin Zulsamli

June 2023

Abstract

Records management is a management system that helps organizations improve the quality of services, reduce administrative costs (control record creation) ; fulfill social responsibilities (comply with legal, moral and ethical requirements) ; protect vital information, and manage corporate memory. Records management initiatives are a critical requirement in the business management of large companies such as government linked companies especially for decision making as well as evidenceof the implementation of policies and activities.

The records management will controls records in all formats starts from creation to the maintenance and disposal. Since most of the records and information are the organization resources, it is important for the records to be manage effectively. Thus, this study purposely to determine the relationship between records management and job performance in government linked companies in Malaysia. Whereby in this study, FOUR (4) elements of record management has been tested as independent variables which are 1) Accountability, 2) Effectiveness, 3) Efficiency, and 4) Transparency. Meanwhile the job performance of employees at government linked companies in Malaysia as the dependent variable.

This study involve of 220 respondents and using questionnaires in the collection of data. The Statistical Package for the Social Sciences (SPSS) used in order to test the collected data. At the end of the study, researcher found that record management impact on job performance of employee in government linked companies by referring to the R Square value which is 0.801.Researcher also found that Transparency of the record management has strong relationship with the employee job performance at government linked companies.

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