Through Thick & Thin : A Case Study of an International School in a Global Pandemic

by Muhammad Afif Akmal Bin Mohd Fadzly Shah

October 2020


The case study is done on one of the largest international schools in Malaysia. The objective is to examine what are the impacts of Covid-19 on the academic well-being and operation of an international school.

As we are all aware, the current Covid-19 pandemic induced societal, health and economic disruption has resulted in potentially fundamental radical changes in how we live and work moving forward.

This has caused tremendous economic dislocation and we are possibly on the threshold of a global depression that could be worse than the Great Depression of the 1930’s. Despite the gloomy macro and microeconomic picture, one particular sector of the Malaysian economy that really interests me is – International schools.

I am currently working in one – which is why I chose to do the study as I believe that being part of the establishment itself, and had first-hand experience of how the school paddled through the pandemic provides me the depth I need to dissect this case.

As a student of Master Business in Administration majoring in Leadership, it is very much interesting to see what goes behind all the important decision makings, especially under a tremendous amount of pressure. The school leadership faces a lot of challenges both external and internal – with so many stakeholders at stake – literally everyone from students, staff, teachers and also parents.

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