Abstract

This research exhibits the prospect of ITESCM (Integrated Tertiary Educational Supply Chain Management) model through ICT (Information and Communication) application. The ITESCM model was developed by Dr. Mamun Habib in 2010 for tertiary academic institutions which addresses the integrated form of supplied inputs, supplied outputs, education supply chain, research supply chain and educational management for universities [17]. Four main activities, includes education development, education assessment, research development, and research assessment in four aspects, namely Programs Establishment, University Culture, Faculty Capabilities, and Facilities were investigated at three decision levels. Model structures were defined and confirmed by 493 respondents, representing University administrators of world-ranking universities, faculty and staffs, employers, and graduates. The resulting structure was subsequently evaluated for accuracy and validity by multiple linear regression (MLR) analysis and the structural equation modeling (SEM) technique. This empirical study represents two contributions in terms of human resource contribution and research contribution to the end customer, i.e. the society. The ICT application of ITESCM model provides a novel approach for prospective investors or current administrators of the universities to review and appraise their performance with comparing other universities toward fulfillment of ultimate goals, i.e. producing high‐competent graduates and significant research outcomes for the well‐being of the society.