Abstract

Supply Chain Management (SCM) has been widely researched in numerous application domains during the last two decades. Despite the popularity of SCM research and applications, considerable confusion remains as to its meaning. There are several attempts made by researchers and practitioners to appropriately define SCM, particularly for the service industries. This paper represents the evolution of Supply Chain Management (SCM) as the latest innovations of management.

The chronological prospective of SCM in different areas of manufacturing and service industries through various time frames have been illustrated. Finally, this study demonstrates Integrated Tertiary Educational Supply Chain Management (ITESCM) model as the application of SCM in the service industry, which would unlock other applications of SCM in different arenas, particularly service industries.